Privacy Policy - Bet Donkeys

Welcome to Bet Donkeys! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our platform.

Information Collection

We collect various types of information to provide and improve our services. The information we collect includes:

Personal Information

Personal Information refers to information that can be used to identify you personally, such as your name, email address, and payment details. We collect this information when you register for an account, make a deposit, or place a bet.

Usage Data

Usage Data includes information about how you use our website and services. This may include your IP address, browser type, device information, pages visited, and the time and duration of your visits.

Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies are small files stored on your device that help us improve your user experience by remembering your preferences and actions.

Use of Information

We utilize the collected information for various purposes, including to:

Provide and maintain our services
Process transactions and manage your account
Improve our website and service offerings
Customize your experience by presenting relevant content
Communicate with you about updates, promotions, and important information
Ensure the security and integrity of our platform

Legal Basis for Processing

Our legal basis for processing your personal information depends on the context of our relationship with you and the data we are processing. Generally, we process your personal data based on one or more of the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal Obligations: The processing is necessary for us to comply with the law.
Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: We may share your data with service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

Data Security

We implement a variety of security measures to protect your personal information. These measures include technical, administrative, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Encryption: We use encryption technologies to protect sensitive information during transmission and storage.
Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their job functions.
Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period varies depending on the type of data and the reason for processing. For example:

Account Information: We retain account-related data for as long as your account is active or as needed to provide you with our services.
Transactional Data: We keep transaction records for a period required by law or for legitimate business purposes.
Communication Data: We retain communications for a reasonable period to respond to your inquiries and provide customer support.

Your Data Protection Rights

You have certain rights regarding your personal data, including the right to:

Access: Request access to your personal information and obtain a copy of the data we hold about you.
Rectification: Request corrections to inaccurate or incomplete personal data.
Erasure: Request the deletion of your personal information under certain conditions.
Restriction of Processing: Request a temporary halt to the processing of your personal data.
Data Portability: Request the transfer of your personal data to another service provider.
Object: Object to the processing of your personal data for specific purposes.

If you wish to exercise any of these rights, please contact us using the details provided in the Account Settings section of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our services after we post changes to this Privacy Policy, you accept the updated terms.